We offer maintenance
contracts, which consist of complete on-site and remote support
of your computer network. We will proactively keep each computer
and server on your network running at it's optimal level. We'll
manage your backup solutions, Microsoft updates, and antivirus
updates. We will routinely monitor the log files on your servers
and firewalls, and diagnose and repair potential problems before
they arise. We'll monitor your server hardware and battery
backup devices, and work with your internet service provider to
maintain maximum uptime. We can be your contact person for your
vendor supported software, and will be available before, during,
and after business hours to help you with problems and help lead
with any I.T. related projects.
aspect of the maintenance contract is hardware replacement. If
you buy a piece of hardware from us, and it fails while you have
a maintenance contract with us, we will repair it or replace it,
regardless of warranty status. This does not apply to
consumables such as ink, toner, and batteries, of course, nor
does it apply to physical damage caused by your employees, etc.
Ask for a contract proposal for details.
are provided on an annual renewal basis and are billed monthly.
Call (937) 652-3344 for more information.
We repair all kinds of
computers with all kinds of problems. We charge $90 per hour,
and most repairs made at our location are billed for 1 hour,
plus tax, if no faulty hardware is involved.
Call (937) 652-3344 to
make an appointment.
We offer many of the
same services as are in our maintenance contracts on an hourly
basis. Call (937) 652-3344 to schedule a service call.